HEXUM Natural Gas Company Limited by Shares (HEXUM Natural Gas)
2151 Fót, Fehérkő utca 7.
Tel: +36 1 430 37 20
The Dispatcher Service is available during 24 hours irrespectively of the officer on-call service:
telephone: +36 / 70 / 373-5151
The on-call service works, as the standard schedule, with weekly shifts, timing of shift is Monday morning 08:00 hours.
If there is any difficulty while calling the central phone number above, please feel free to call the following numbers of the officers on-call service:
Lányi, Tibor +36 / 70 / 373-3991
Fábián, Gyula +36 / 70 / 938-2699
Németh, Péter +36 / 20 / 563-0569
Dancsó, István +36 / 20 / 256-0529
Molnár, Zsolt +36 / 20 / 972-6029
The on-call service is permanently available primarily by telephone and e-mail.
The central number cannot be used for sending SMS. If you prefer SMS as the channel of communication, then please send it onto the above officers' on-call service numbers.
You can send telefax messages on working days during working hours at +36 1 430 37 21.
We invite comments from our customers or clients by telephone and e-mail of the Dispatcher Service shown above.
Enter the IT Platform of MMBF: https://platform.gaztarolo.hu/STORAGEIP/
HEXUM Natural gas will normally receive nominations on its information technology platform. The access to the IT Platform of HEXUM Natural gas can be exclusively performed via Internet using any browser without installing special programs.
HEXUM Natural gas Dispatcher Service will provide access for using the information technology platform for partners who hold storage contracts. When entering into HEXUM Natural gas information technology platform the system will use digital entry codes for identifying partners as same as for entry into FGSz information technology platform.
You can reach the stand-by information technology platform only if the stand-by system should be activated due to any maintenance problem or emergency. We will always inform our partners on such eventuality by e-mail.
We hereby offer the following manual for helping our partners using the information technology platform.
If our partner cannot nominate using the information technology platform due to whatever reason, then you can send the nomination to our Company by e-mail using the table attached below at the following link: email@example.com